Hospitality Course for F&B


9.00am to 6.00pm


Mohammed Isa
Adult Educator / Assessor


Hospitality refers to the relationship between a guest and a host, wherein the host receives the guest with goodwill, including the reception and entertainment of guests, visitors, or strangers. Louis, chevalier de Jaucourt describes hospitality in the Encyclopédie as the virtue of a great soul that cares for the whole universe through the ties of humanity

  • Proper Body language
  • Dealing with difficult customers
  • Using L.E.A.D. technique.

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